Family owned and operated since 1975




    This Privacy Policy is applicable to TORQUETOOLS.COM, the website belonging to Équipement McCann Ltée. / McCann Equipment Ltd. (“Company”). The Company is committed to providing a safe website experience for all visitors of our website, and of all ages, and has implemented this Privacy Policy to demonstrate our commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

    Generally, you are not required to provide personal information as a condition of using our website, except as may be necessary to provide you with information regarding a product and/or service that you have indicated interest in. Note that you may be asked to provide us with personal information when you visit certain pages of our website. Your use of our website signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, we ask that you discontinue the use of our website. Your continued use of our website indicates your acceptance of this Privacy Policy.

    Please note that there may be links from our website pages to other websites that do not belong to the Company, and that this Privacy Policy applies to our website only and not to the websites of other companies or organizations to which our website may be linked. It is your responsibility to read and comply with the privacy policies of any linked sites and/or make any necessary inquiries in respect to that website’s privacy policy. Any links to third party websites are provided as a convenience to you as a user of our website and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.


    Personal Information is information about you that identifies you as an individual, for example, but is not limited to, your name, address, e-mail address, and/or telephone number.

    We collect information that you voluntarily provide to us through engagement initiatives with our website, including but not limited to: request for quotes, responses to surveys and/or questionnaires, search functions on our website, feedback, and forms, etc. Some of the pages on our website may ask that you provide us with additional information such as your e-mail address should you want to obtain additional information about our products and services and/or to resolve a complaint or concern.

    Furthermore, should you submit any form of content via our website, including, but not limited to, documents that contain personal information such as a resume for potential employment, note that an agent of the Company reserves the right to get in touch with you to obtain further information and/or schedule an interview, either in person or virtually. Also note that by submitting said content that includes personal information, you authorize the Company to forward the resume, document, etc. to another branch and/or division of the Company.

    The Company also reserves the right to keep said content on file, either digitally or as a hardcopy, or both, for an undetermined period of time.


    We have put in place physical, electronic, and managerial procedures in order to ensure the safeguard of information and help prevent unauthorized access, maintain data security, and correct use of the information we collect online through our website. The Company applies security safeguards appropriate to the sensitivity of the information, including retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

    Personal information you share with us through the use of our website is stored on our database servers, or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

    Despite the measures outlined in this Privacy Policy to ensure the protection of all information and data shared through this website, we cannot guarantee absolute security. Should you have any reason to believe that your interaction with us through our website is not secure, please contact us immediately using the contact information provided below.


    Before forwarding us any personal information, please be advised that any information gathered on our website may be used in the aggregate for research and development relating to our website and/or for future website development and to send you promotional material and/or further information on our products and services. Please be aware that we may use information gathered about you and/or your company for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our website to meet your needs. We may do this by collecting information about your preferences through tracking the patterns of page views on our website; to create a profile relating to you and/or your company in order to show you the content that may be of interest to you and to display the content according to your preferences. As well, in circumstances where you have indicated that you wish to receive additional information, to send you information about us, our products and services, and promotional material along with details of any offers we may have available from time to time and that we may deem could be of interest to you.


    With your permission and as a user of our website, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company, provided that notice of this fact is made available to you. Should you as a visitor of our website object to such use for any reason, you may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain all website visitors’ information in a secure environment. If you have submitted personal information and want to make a change or opt-out, please contact us directly via the contact information provided below.


    The Company will not disclose personal information that you provide on its website to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena, or court order, and/or iii) if you are reporting an unfavourable event/consequence, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


    The Company, as is common with many website operators/owners, may use standard technology called “cookies” on its website. Cookies are small data files that are downloaded onto your computer when you visit a website. You can disable cookies by turning them off in your browser. However, should you choose to disable cookies, some areas of the website may not function properly.


    The Company considers the protection of children’s privacy to be of utmost importance. We do not knowingly collect or solicit personal information from children, nor do we allow them to become registered users of our website and/or request information through our website.


    From time to time we may alter and/or update our Privacy Policy. At such time, the date of changes will be indicated at the top of this page to ensure that you are always informed of our most current Privacy Policy, the information we collect about you, how we use it, and the circumstances under which we may disclose it.


    By using this website, you indicate your acceptance of our Privacy Policy. By submitting your information through the various means on this website, you agree that it will be governed by our Privacy Policy as indicated herein.

    Please note that this Privacy Policy is also available in French and should there be any disputes regarding this Privacy Policy, the provisions of the English version shall prevail.


    Should you have any questions or concerns about our Privacy Policy and privacy practices, we invite you to contact Mr. Peter Mian at 1-800-663-6344.